Recall InfoLink Logo

About Recall InfoLink

With a team of experts and decades of experience, Recall InfoLink has been serving customers across the supply chain for over 10 years.

Recall InfoLink team members looking at a computer
Our Purpose

Protect Consumers & Brands.

We exist to protect consumers and protect brands by helping companies quickly and efficiently remove unsafe or poor quality goods from the end-to-end value chain.

Our Mission

Simplify Recalls for Everyone.

We want to see every manufacturer, supplier, distributor, and retailer prepared and supported in each recall or withdrawal event. We turn the crisis of a recall into a normal business procedure by creating a standard, simplified recall process.

Our Values

Serve Our Customers.

We serve our customers with passion, expertise, and integrity. Our job is to make sure you are supported and prepared no matter what.

The Team

Amy Detweiler
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Amy Detweiler

Amy Detweiler

Customer Support Representative

Amy has vast experience working in various customer support roles. Before joining Recall Infolink, she worked in the business travel management industry, specifically with pharmaceutical clients. Now, she is excited to be assisting our clients with product recalls and doing the rewarding work of finding solutions to unique challenges.

Manna Morales
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Manna Morales

Manna Morales

director of communications and marketing

Bringing a passion for translating ideas into words, Manna oversees internal and external facing communications so that everyone is on the same page. New to the recall industry, her fresh eyes help Recall InfoLink be welcoming and adaptable for all customers.

Stephanie Weinand
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Stephanie Weinand

Stephanie Weinand

General Manager, Recall InfoLink GMBh

With the goal of building a global recall community, Stephanie is working on an international standard for processing product recalls and is regularly engaged in industry conversations, whether through presentations, articles, or a newly launched interview series.

Amin M.
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Amin M.

Amin M.

CTO

Amin is the principal architect for Recall InfoLink, directing a team of developers hailing from Germany, United States, and Canada. Bringing 20+ years of experience in the technology trade spanning development, design and architecture to his role at Recall InfoLink, Amin manages everything tech related with a masterful hand.

David Schoeder
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David Schoeder

David Schoeder

Strategic Advisor

David is a partner at The Food Partners with 32 years of investment banking experience within the food industry. Prior to founding TFP, he served as managing director at both KPMG Retail Ventures and the Cooperative Funding Corp. He is a frequent speaker for grocery industry events, and serves on the board of a number of private companies.

David Collins
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David Collins

David Collins

CAO

Dave has 30+ years of experience supporting the growth of clients, ranging from small family-owned supermarket chains and food manufacturers to national publicly-owned wholesalers and supermarket chains. As a founding member of The Food Partners, LLC, and as Director of Financial Planning for Nash Finch Company, he has managed and coordinated hundreds of strategic/financing transactions and capital investments. Dave gauges his success at Recall InfoLink in happy clients.

Francis Chan
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Francis Chan

Francis Chan

Project Manager

Francis has worked in the software industry for several decades managing software projects of all sizes. As he’s observed the incredible advances in software development and the evolution of software project management, he’s taken a keen interest in becoming certified in the various methodologies. At Recall InfoLink, Francis has found a company that he is truly excited about with its potential impact in the world.

Jim Flannery
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Jim Flannery

Jim Flannery

Industry Expert Collaborator

With over 40 years in the CPG arena with P&G and GMA, Jim has led the consumer products industry’s effort to improve the product recall process, standardize product code dating nomenclature, and launch the SmartLabel® transparency initiative.

Roger Hancock
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Roger Hancock

Roger Hancock

Founder & CEO

After 15+ years leading the food safety and quality programs at Albertsons, Roger started Recall InfoLink and is motivated every day by the satisfaction in customers’ voices after their recall experience is effectively modernized.

Tim Oppel
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Tim Oppel

Tim Oppel

Customer Support Supervisor

With 13 years of Grocery Management experience at WinCo Foods and 15 years of Internet based Product Development at SaaS company EventBuilder, Inc., Tim brings extensive knowledge of both the supply chain and software solutions to his role of serving Recall InfoLink clients. Combined with his persistent can-do attitude, he makes customer support interactions a great experience for everyone, even during tough recall situations.

Corporate Board

Roger Hancock
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Roger Hancock

Roger Hancock

Founder & CEO
David Schoeder
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David Schoeder

David Schoeder

Strategic Advisor
Darin Detwiler
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Darin Detwiler

Darin Detwiler

Food Safety Expert, Author, and Professor
Jacque Istok
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Jacque Istok

Jacque Istok

Technical Advisor

Board of Advisors

Alfonso Martinez-Fonts

Alfonso Martinez-Fonts

President,
Alfonso Martinez-Fonts, LLC
Bill Main

Bill Main

Chairman & CEO,
Bill Main and Associates
Bobby Mendez

Bobby Mendez

Executive Vice President,
Ecolab
David Acheson

David Acheson

Founder and CEO,
The Acheson Group
Jacque Istok

Jacque Istok

CEO
Aventic.ai | Enfuse.io | EonCollective.com
Joan Menke-Schaenzer

Joan Menke-Schaenzer

VP Safety and Compliance,
Global Supply Chain and Sustainability for McDonalds
Kevin Tripp

Kevin Tripp

30 Years of Leadership Experience
Larry McCurry

Larry McCurry

Author, Speaker, Industry Consultant
Tom Saldin

Tom Saldin

Former SVP and General Counsel,
IDACORP & Idaho Power
William S. Kies, Jr.

William S. Kies, Jr.

Principal,
Kies Consulting