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Recall software and a support team ready to work for you.

Our product recall process is standardized, simple, and fast so you get the right information to the right people at the right time.

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Be Recall Ready with Our Recall Software

Consider this your product recall fire drill - don’t wait for the crisis to prepare. Our experts will guide your Mock Recalls and help you form your Recall Ready plan.

  • Easy recall software set-up and training
  • Guided Mock Recalls
  • Real-time recall tracking during simulation
  • Help center and live 1:1 support
Recall InfoLink example of mock recall.

Start Product Recalls

Start the product recall process in minutes with a step-by-step workflow. With our recall software, recalls are quick and accurate every time with a standardized format.

  • Step-by-step guided product recall process
  • Enter data once for complete distribution
  • Based on GS1 standards
  • Import user, customer, and item lists
Recall InfoLink example of starting a recall

The Recall InfoLink system’s simplicity and speed creates efficiencies for AG Baton Rouge, and provides a state-of-the-art system for our member retailers to simplify processes and regulatory compliance.

Kimberly Hawkins
Corporate Communications Specialist
Associated Grocers
Recall InfoLink example of creating a recall event.

Communicate Efficiently

Once the product recall process has been started, our recall software enables automatic communication so you can be sure that product recall information gets to the right people in the way they need to see it.

  • Email, call, fax, and sms notifications
  • Distinct capability means recipients see the data they need
  • Automated reminders
  • Clone or expand recalls as necessary
Recall InfoLink example of responding to a recall

Enable Responders

Start a product recall in minutes with a step-by-step workflow using our recall software. With our product recall process, responders get clear, comprehensive information and can respond quickly with quantities removed and actions taken.

  • Free access for responders to secure, interactive recall accounts
  • Centralized recall tracking, details, instructions, downloads, and contact information
  • Credit process automation

We partnered with Recall InfoLink to assist us with this critical business function because they offer so much experience and support. Their system makes our process faster and more complete, and adds value to our retail customers making compliance easier.

Martin Arter
Affiliated Foods Midwest

Track Product Recall Progress

Stay on top of a product recall with real-time data and centralized reports. Thanks to our simplified product recall process, there will be no more drawn out recalls - with our recall software, reminders, status updates, and response data are now automatic.

  • Real time recall tracking
  • Live acknowledgement and verification status
  • Full customer lists for affected customers
Recall InfoLink example of tracking a recall progress.

Document Product Recall Results

Thanks to our recall software, which streamlines the product recall process, complete reports for Mock Recalls and recall events are accessible with only a few clicks and make regulatory compliance easy.

  • Export product recall data into .xls, .pdf, and .csv files
  • Satisfy compliance in seconds
  • Simplify 3rd party audits and effectiveness checks
  • Reduce insurance liability

Are you ready to modernize your recall process?

Recalls don’t need to be difficult anymore. Our team has been helping companies confidently conduct hundreds of recalls for over 15 years. It’s time to be Recall Ready.