Recall InfoLink has completed its SOC 2 examination, performed by an independent CPA firm under standards set by the American Institute of Certified Public Accountants (AICPA). The SOC 2 report covers the company's controls relevant to security and availability. It is available to clients and interested parties on request. 

A recall moves sensitive product and personal information quickly. Distribution records, lot and product details, customer lists, and contact information for buyers, store managers, and quality teams all pass between trading partners within hours. Every company in that chain is trusting that the information will reach the right people and stay protected along the way.

Recall InfoLink sits at the center of communication between trading partners during a recall. Our SOC 2 report gives customers and their trading partners an independent view of how that information is protected, along with a detailed reference for procurement and IT teams conducting vendor reviews.

"A recall depends on trading partners sharing sensitive information quickly, and every company in that chain needs confidence that the information is protected," said Roger Hancock, CEO of Recall InfoLink. "Security and privacy have been part of how we build and run the platform from the start. The SOC 2 report gives our customers an independent way to verify that, and we plan to continue the examination each year."

Our SOC 2 report is available on request. To request a copy, contact customersupport@recallinfolink.com. If your team is evaluating recall management software, we would be glad to walk through the platform and our security practices with you.

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