Recall Details
BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Product(s):
Reason:
Brand Name:
Company Name:
Company Announcement:
Company Announcement
Description:
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. “BISSELL” is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Remedy:
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Incidents/Injuries:
BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
Sold At:
Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.
Importer(s):
BISSELL Homecare Inc., of Grand Rapids, Michigan
Note:
Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Manufactured In:
China
Recall number:
23-091