Recall Details
DGL Group Recalls Hover-1 Superfly Hoverboards Due to Fall and Injury Hazards
Product(s):
Reason:
Brand Name:
Company Name:
Company Announcement:
Company Announcement
Description:
This recall involves model year 2020 Hover-1 Superfly Hoverboards model H1-SPFY. They were sold in black only with blue LED lights on the hoverboard deck near the foot pads. Hover-1 is written on the front of the hoverboard. Recalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010. A warning label can be found on the bottom of the hoverboard next to the serial number. The warning label, at the bottom right, states “H1-SPFY.”
Remedy:
Consumers should immediately stop using the recalled hoverboards and contact DGL Group for instructions on how to ship affected units to an authorized repair shop free of charge.
Incidents/Injuries:
The firm has received 29 reports of a software issue that caused the hoverboard to provide continued assistance when the rider was not actively controlling the hoverboard. Four minor injuries have been reported.
Sold At:
Best Buy stores nationwide and at Bestbuy.com from October 2020 through October 2021 for about $200.
Importer(s):
DGL Group LTD., of Edison, New Jersey
Manufactured In:
China
Recall number:
22-135