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Recall Details

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)


Gyroor C3 e-bikes


The e-bike’s battery pack can ignite, posing fire and burn hazards.

Brand Name:


Company Name:

Shenzhen Chirrey Technology Co., Ltd.

Company Announcement:

December 15, 2022

Company Announcement


This recall involves the battery packs installed on Gyroor C3 e-bikes. The model number of the battery installed in recalled e-bikes is 10S4P. The model number is printed on the label on the battery. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.


Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.


Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer’s foot and smoke inhalation.

Sold At:

Online at,,, and from November 2020 through September 2022 for about $600.


Shenzhen Chirrey Technology Co., Ltd., of China


Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China

Manufactured In:


Recall number:


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