Recall Details
E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)
Product(s):
Reason:
Brand Name:
Company Name:
Company Announcement:
Company Announcement
Description:
This recall involves the battery packs installed on Gyroor C3 e-bikes. The model number of the battery installed in recalled e-bikes is 10S4P. The model number is printed on the label on the battery. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
Remedy:
Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Incidents/Injuries:
Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer’s foot and smoke inhalation.
Sold At:
Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.
Manufacturer(s):
Shenzhen Chirrey Technology Co., Ltd., of China
Distributor(s):
Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
Manufactured In:
China
Recall number:
23-716