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Recall Details

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

Product(s):

Gyroor C3 e-bikes

Reason:

The e-bike’s battery pack can ignite, posing fire and burn hazards.

Brand Name:

Gyroor

Company Name:

Shenzhen Chirrey Technology Co., Ltd.

Company Announcement:

December 15, 2022

Company Announcement

Description:

This recall involves the battery packs installed on Gyroor C3 e-bikes. The model number of the battery installed in recalled e-bikes is 10S4P. The model number is printed on the label on the battery. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

Remedy:

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

Incidents/Injuries:

Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer’s foot and smoke inhalation.

Sold At:

Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.

Manufacturer(s):

Shenzhen Chirrey Technology Co., Ltd., of China

Distributor(s):

Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China

Manufactured In:

China

Recall number:

23-716

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