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Recall Details

SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards

Product(s):

SIMU DMI6 Hz motors sold with awnings and shutters

Reason:

The awning and shutter motor’s power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.

Brand Name:

SIMU

Company Name:

SIMU/Somfy Systems Inc.

Company Announcement:

December 15, 2022

Company Announcement

Description:

The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. “Simu” and the model name are printed on a label on the side of the motor.

The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.

Remedy:

Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.

Incidents/Injuries:

None reported

Sold At:

SIMU authorized dealers, installers and contractors from March 2018 through June 2022 with awnings or shutters for between $1,260 and $1,740.

Importer(s):

SIMU/Somfy Systems Inc., of Dayton, New Jersey

Manufactured In:

Poland

Recall number:

23-073

Product Photos

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